COVID-19 Response Plan

Message from the ICMCF COVID-19 Command Team

Thank you, residents, patients, families, friends, and community members for your support of our heroes here at Dobie Road.  As we all are inundated with information and communication, it is our hope that this webpage is a daily resource for you on getting updated information for the Facility’s COVID-19 status.  If you haven’t signed up for our newsletter and wish to receive updates via email, please sign up on our home page.  Updates are sent out monthly and as needed.   As always ICMCF nursing or social work departments will contact resident guardians, DPOA, or POA if there is a change in condition; and those designated individuals can always call us to get information about their loved one.

Please click on our resident and family FAQ button for answers to the frequently asked questions we are receiving. If you have a question specific to your loved one, please reach out to their social worker.

We know and understand how difficult it is to not physically see your loved one.  They miss you, we miss you, you miss them, and you miss us!  We hope that with all the infection control precautions, testing, and tracking that is being done we can get back to visitation soon. VISITATION UPDATE 3/4/21:  On Tuesday March 2nd, Governor Whitmer released updated orders for nursing home visitation.  A few restrictions previously in place were eliminated, such as county risk level determining when we could have indoor visitation.  Several restrictions, however, do remain in place.  In order to allow indoor visitation, the facility must be free from any staff or resident cases for at least 14 days and unfortunately, we had positive staff cases this past week and are therefore unable to have indoor visitation at this time.  Please know that having loved ones in to visit residents remains of the highest importance to us and we are continuing to work through our planning for safe visitation so we can do so as soon as we are able.  Please continue to check this page as well as watch for e-newsletters for updated visitation information. 

As mentioned in previous communications, we continue to follow Ingham County Health Department, CDC, Michigan Department of Health and Human Services, Centers for Medicare and Medicaid Services and Michigan Department of Licensing and Regulatory Affairs guidelines; our Incident Command team is in constant communication, and we are connecting with our residents, staff, and families as often and as transparently as possible.

We hope to see you soon, and we appreciate your support as we navigate this global pandemic, together!

COVID-19 Statistical Reporting and Rational

The facility is required to report the following information:

Ingham County Health Department (ICHD): The facility is in constant communication with the ICHD to inform them of any symptomatic residents or staff, any pending COVID testing, any positive or negative results, and status updates for any infected residents. We collaboratively review any positive residents’ clinical information and make determinations for ongoing monitoring and declaring resolved status.

Michigan Department of Health and Human Services (MDHHS): The facility communicates daily with MDHHS to upload information regarding number of beds; availability of personal protective equipment (PPE) such as face coverings, gowns, and gloves; any residents or staff with COVID-19 symptoms; any COVID-19 positive and negative test results; any COVID-19 related deaths and any hospital transfers related to COVID-19.

Centers for Disease Control (CDC): The facility reports the following information: availability of PPE and hand sanitizer; any staffing shortages, COVID-19 testing capabilities; any admissions with COVID-19; any residents and staff with COVID-19 symptoms; any COVID-19 positive and negative test results and any COVID-19 related deaths.

Centers for Medicare and Medicaid Services (CMS): The facility is required by CMS to provide updates to residents and families by 5pm on the next calendar day of each positive COVID result for residents or staff and clusters of 3 or more staff or residents with respiratory symptoms within 72 hours of each other. The facility will be utilizing this webpage to provide these ‘new’ daily numbers. The facility is also required to provide cumulative totals at least weekly, and will also utilize this webpage for these numbers.


* Cumulative refers to the total numbers during the entire pandemic and does not indicate who is actively ill.

Words of Inspiration

“We must accept finite disappointment but never lose infinite hope.”
—Martin Luther King, Jr.

“There’s no such thing as a small act of kindness. Every act creates a ripple with no logical end.”
—Scott Adams


  • If you are calling for specific information about a resident, please contact the unit for the nurse caring for your loved one. North unit: 381-6161; South unit: 381-6144; Rehab unit: 381-6183.
  • If you are calling for COVID specific information pertaining to the facility, please call the main line 381-6100 and your questions will be answered or directed to the next appropriate staff.
  • We will not release any HIPAA information unauthorized.

Any members of the media may email their requests to Kristen Campbell at: 

To get the latest COVID-19 facility updates we recommend all family, residents, and staff to sign up for our Dobie Road Newsletter below.