COVID-19 Response Plan

Message from the ICMCF COVID-19 Command Team

Thank you, residents, patients, families, friends, and community members for your support of our heroes here at Dobie Road.  As we all are inundated with information and communication, it is our hope that this webpage is a daily resource for you on getting updated information for the Facility’s COVID-19 status.  If you haven’t signed up for our newsletter and wish to receive weekly updates via email, please sign up below.   As always ICMCF nursing or social work departments will contact the resident’s guardian, DPOA, or POA if there is a change in condition; and those designated individuals can always call us to get information about their loved one.

Please click on our resident and family FAQ button for answers to the frequently asked questions we are receiving.  If you have a general question about our COVID-19 response plan that isn’t addressed in that section, please email it to; if you have a question specific to your loved one, please reach out to their social worker.  The resident and family FAQ section is also where you can find the list of what ICMCF is doing to help combat and contain COVID-19 at the Facility.

We know and understand how difficult it is to not physically see your loved one.  They miss you, we miss you, you miss them, and you miss us!  We hope that with all the infection control precautions, testing, and tracking that is being done we can get back to normal soon.

As mentioned in previous communications, we are following Ingham County Health Department, Centers for Disease Control and Prevention, Michigan Department of Health and Human Services, Centers for Medicare and Medicaid Services and Michigan Department of Licensing and Regulatory Affairs guidelines; our Incident Command team meets daily, and we are connecting with our residents, staff, and families as often and as transparently as possible.

We hope to see you soon, and we appreciate your support as we navigate this global pandemic, together!

COVID-19 Statistical Reporting and Rational

The facility is required to report the following information:

Ingham County Health Department (ICHD): The facility is in daily communication with the ICHD to inform them of current symptomatic residents and staff, those pending COVID testing results, positive and negative results, and status updates for currently infected residents. We collaboratively review positive residents’ clinical information and make determinations for ongoing monitoring and declaring resolved status.

Michigan Department of Health and Human Services (MDHHS): The facility communicates daily with MDHHS to upload information regarding number of beds; availability of personal protective equipment (PPE) such as face coverings, gowns and gloves; residents and staff with COVID-19 symptoms; COVID-19 positive and negative test results; COVID-19 deaths and any hospital transfers related to COVID-19.

Centers for Disease Control (CDC): The facility reports the following information: availability of PPE and hand sanitizer; staffing shortages, COVID-19 testing capabilities; admissions with COVID-19; residents and staff with COVID-19 symptoms; COVID-19 positive and negative test results and COVID-19 deaths.

Centers for Medicare and Medicaid Services (CMS): The facility is required by CMS to provide updates to residents and families by 5pm on the next calendar day of each positive COVID result for residents or staff and clusters of 3 or more staff or residents with respiratory symptoms within 72 hours of each other. The facility will be utilizing this webpage to provide these ‘new’ daily numbers. The facility is also required to provide cumulative totals at least weekly, and will also utilize this webpage for these numbers.


* Cumulative refers to the total numbers during the entire pandemic and does not indicate who is actively ill.

Words of Inspiration

“We must accept finite disappointment but never lose infinite hope.”
—Martin Luther King, Jr.

“There’s no such thing as a small act of kindness. Every act creates a ripple with no logical end.”
—Scott Adams


  • If you are calling for specific information about a resident, please contact the unit for the nurse caring for your loved one. North unit: 381-6161; South unit: 381-6144; Rehab unit: 381-6183.
  • If you are calling for COVID specific information pertaining to the facility, please call the main line 381-6100 and your questions will be answered or directed to the next appropriate staff.
  • We will not release any HIPAA information unauthorized.

Any members of the media may email their requests to Kristen Campbell at: or Kate Hodgkins at

To get the latest COVID-19 facility updates we recommend all family, residents, and staff to sign up for our Dobie Road Newsletter below.