Frequently Asked Questions

Looking for answers? This might be the place to find them. Take a look below and if you don’t see your question answered already, you can contact us directly at 517.381.6100.

What kind of dementia training do your caregivers receive?

All of our caregivers receive on-going memory and dementia care training including “Hand in Hand” training by the Centers for Medicare and Medicaid

How can I set up a tour?

You can set up a tour to see our facility and meet some of our staff by clicking here on Schedule a Touror by clicking the Schedule a Tour button on our homepage.  Or  feel free to give us a call at 517-381-6130.  You can also take a virtual tour of our campus from our home page.

How do I know if it's time for Long Term Care?

One of the most difficult decisions for families is determining the need for long term care or memory care placement.  There can often be a delay in making the decision until an unfortunate circumstance presents itself that brings to light the fact that someone is in need of 24-hour supervision and care.  There are programs available that can assist seniors with “aging in place”, but what should you do when those programs aren’t enough to remain safely at home?  Give us a call.  We can help you work through the financials & insurance, take you on a tour of our facility and show you the programs we offer to help you make an informed decision.

Below are some links to additional programs that can assist you in determining the need for care of an aging loved one.

http://www.tcoa.org/

http://www.alz.org/

www.senioralliance4education.com

http://longtermcare.gov/medicare-medicaid-more/medicare/

http://www.medicare.gov/

Will my insurance cover my stay at Dobie?

Dobie Road accepts Medicaid, Medicare and most third party insurances.  Please give us a call at 517-381-6130 if you have additional questions regarding your insurance.

Will I need sub-acute rehabilitation after my surgery? What should I bring?

There may be many circumstances that determine your need for inpatient sub-acute rehab following a surgery such as – living alone or not being able to meet your therapy goals while in the hospital.  If you have concerns or questions on your need for inpatient rehab, give us a call at Dobie or talk with your physician or hospital case manager/discharge planner.

At Dobie, you will need to bring a copy of your insurance card, about 7 days of comfortable, loose fitting clothes appropriate for exercise, a pair of non-skid shoes, any personal items you would like to have (favorite toiletries, cell phone, laptop, tablet), Power of Attorney paperwork, if applicable.  At Dobie Road – all of your health and beauty items will be provided.

How much therapy will I receive?

At the Rehabilitation Services of Ingham County, or “Dobie Road”, you can expect about 1-3 hours a day of physical and occupational therapy 5-6 days per week (depending on your individual abilities and goals).  A therapy program incorporating your surgeon’s specific discharge instructions will be individualized just for you.

Will I need to bring my medications from home?

No, your medications while at Dobie are covered by insurance and filled upon admission.

 

I have 100 days of therapy through Medicare; will I be in rehab for 100 days?
100 days of benefit, does not mean you will need 100 days of Rehab. Your length of stay will depend on your individual needs. Medicare, Managed Medicare HMO’s and commercial health insurances have guidelines and criteria they require you to meet in order to receive inpatient therapy, for instance, making rehabilitation progress and meeting goals.
Do I need to bring any equipment with me (ie. wheelchair, walker, etc.)?

The only equipment you will need to bring is a Bi-Pap or C-PAP, if you are required to have one.  All other equipment is provided by Dobie Road while you are here.

Will you provide laundry service for me?

Yes!  Just have all of your clothes labeled with your first and last name and we will be happy to take care of that for you; or if you prefer, your loved ones can take your laundry home.

What are visiting hours?

There are not set visiting hours at Dobie Road, so loved ones are welcome to come and go as they please.  If your loved one would like to join you for a meal, let the unit secretary know and arrangements can be made.

How is the food?

Our food is one of the things we get complimented on the most.  We take a lot of pride in preparing our meals fresh daily and include a homemade soup every day.  Our Dining Services Director and Registered Dietician ensure your meals are healthy and full of flavor.  Remember it’s ALWAYS a delicious day in Dobie Dining Services!

What is a DPOA and do I need one?

A Durable Power of Attorney is someone you designate to make decisions for you, in the event that you are unable to speak for yourself.  There are two types of DPOA’s- general durable power of attorney, which handles financial matters and durable power of attorney for health care, which handles health care decisions, including end of life.  You are not required to designate a durable power of attorney, however such documents have been noted to be especially helpful for aging adults and their families.  If two physicians deem you unable to make sound decisions and you do not have a durable power of attorney for health care, the facility or your family may need to seek a court-appointed guardian to make medical decisions for you.  The social services department can assist you in filling out DPOA paperwork.

Can I afford long term care?

There are many options available that can help cover the cost of Long Term Care.  Medicare, Medicaid, and private pay are the most common options.  If you have Long Term Care Insurance, contact your insurance agent to get details on what your coverage is and what benefits you have.  If you do not have Long Term Care insurance and you or a loved one is in need of service, you can contact Dobie at 517-381-6130 to discuss any questions you may have.  Additional resources are:

Project Choices:  at 517-887-1440 or Toll free 800-405-9141 OR after 5 pm & weekends at 800-282-7622.

Medicare/Medicaid Assistance Program:  MMAP toll free 800-803-7174.

http://www.tcoa.org/longterm-care.html

http://www.tcoa.org/images/Medicaid%20LTC%20Dec11.pdf

Do you provide End of Life Care?

We have a program called Comfort Care, which is a type of care designed specifically for someone with a chronic condition or significant illness entering his or her final stages of life.  The Comfort Care program focuses on pain and symptom management, along with compassionate care and supportive visits. The additional services offered by the program include extra nurse, nursing assistant, and social work visits, chaplain visits, massage therapy, music therapy, and bereavement services for families.  The Comfort Care program is free of charge for patients and residents who qualify.

Is end of life planning available for families, and if so, who can we contact?

The facility offers Advance Care Planning, which assists residents, patients, and their families in planning for their future medical care and exploring their wishes.  All adults (even healthy adults) are encouraged to participate in this type of planning.  We have 6 certified advance care planning facilitators on staff.  You can contact Megan Peisert at 517-381-6122 for further information or to set up a meeting with one of our facilitators.

How can I donate to your Foundation?

You can donate to the Ingham County Medical Care Facility Foundation by visiting the Foundation tab on our home page.  Our Foundation page also lists items that have been purchased for the facility from the Foundation.